Product Support

Product support and feedback forms

We offer support with 48 hours response time for registered customers, but in most cases you can expect a response much sooner. Please check the FAQ below first. There are several ways you can contact us:

  • Email your question to This email address is being protected from spambots. You need JavaScript enabled to view it.. Your email or our reply may get filtered by the spam filters, therefore double check.
  • Contact us via Skype for a live chat. (ask support for ID).

Troubleshooting - Delphi/C++Builder

Problem: Changing Vector.Length or TVec.Length does not preserve vector contents.

Solution: This is the most frequent error of new users. To preserve the contents of the vector when resizing call TVec.Resize(..).


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